We want to build sustainable and resilient communities that support the well-being of current and future generations. This vision is at the heart of everything we do to improve the economic, social, environmental and cultural well-being of Monmouthshire.
We are striving to deliver high quality services that meet the needs of local people and businesses, to help us achieve this we set objectives and targets, taking account of the things that matter to people. We are also a member of the Public Services Board (PSB) in Monmouthshire where we work with public sector partners to improve well-being in the county.
Recent news
Once in every electoral cycle, every council in Wales is required to commission a Panel Performance Assessment. This is where the council appoints a panel consisting of four members who have extensive experience in public service to visit the council, and assess whether we are exercising our functions effectively, using resources economically and has good governance in place. The panel also look at a scope determined by the council. Following their assessment the panel provided the council with some recommendations on how we can improve our services even further.
The scope of Monmouthshire’s Panel Performance Assessment was:
- How well does the Council align across directorates to optimise delivery of the priorities set out in the Community and Corporate Plan.
- What opportunities are there to further develop the Council’s emerging person-centred and preventative approaches to working with its communities, local businesses and other stakeholders, (including Town & Community Councils).
- How well is the Council able to demonstrate the intended outcomes and emerging impacts of its Community and Corporate Plan and, how well does it communicate them to Councillors, residents and other stakeholders, including Town and Community Councils and local businesses.
Overall, the panel found that “Monmouthshire is an ambitious, well-run Council with communities at its heart and a reach that transcends boundaries.”
You can read the full report, along with the council’s response to the recommendations, below.
Click here for Monmouthshire County Council’s Panel Performance Assessment (PPA)
Click here for Monmouthshire Couty Council’s response to the findings of the Panel Performance Assessment (PPA)
Self-Assessment Report 2024/2025
Read the 2024/2025 self-assessment report here:
Looking Ahead
A community and corporate plan is published every five years. This sets out the ambitions and actions of the Council over the five following years. This plan is consistently reviewed to ensure that those actions set out are still relevant in the current climate. The latest publication:
Community and Corporate Plan 2022-28
Reviews of Performance
Our annual self-assessment report provides an assessment of how well we are meeting the objectives we have set in our Community and Corporate Plan. Our latest self-assessment report looks back at performance during 2024/25, and asks the questions, how well are we doing; how do we know; and what and how can we do better? The assessment looks at the six well-being objectives of the Council, and the ‘what we want to achieve’ statements that sit underneath them. The report also assesses the effectiveness of our ‘enabling functions’, i.e. the areas that support council services to meet changing demands and ensure their sustainability.
Self Assessment Report 2024-25
Previous reviews of performance:
Self Assessment Report 2023/2024
Self Assessment Report 2023/2024 – Summary
Self-Assessment Report 2022/23
Self-Assessment Report 2022/23 – Summary
Self-Assessment Report 2021/22
Corporate Plan Midterm Refresh 2017 – 2022
Corporate Plan Performance Measures
Supporting Monmouthshire Through The Pandemic
Corporate Plan Annual Report 2020/21
Corporate Plan Annual Report 2020/21 Summary
Corporate-Plan-Annual-Report Summary
Corporate Plan Annual Report 2019/20
Corporate Plan Annual Report 2018/19
Well-being Objectives and Statement – Annual Report 2017/18
Performance Measures
The council is responsible for a range of services. We monitor how well we are performing throughout the year as we strive to maintain standards and, where resources allow, deliver improvement. Our select committees scrutinise performance of a range of services throughout the year and our plans contain a large number of measures we use to monitor performance.
You can download a full range of performance data for local councils in Wales from statswales.wales.gov.uk and mylocalcouncil.info/
Audit and Regulation
As well as monitoring our own performance, we are also reviewed every year by the Wales Audit Office. We use their assessments to help us focus on the things we need to improve across the council. They produce an annual improvement report, which reports on how well we are delivering our services, and how we have improved since the previous year. Reports can be read at www.wao.gov.uk
Getting in touch
We’re always interested in people’s views about how we are doing. If you want to share your views on our performance, you can e-mail us using improvement@monmouthshire.gov.uk