You are able to log on using your personal details, account reference and online key. Under this self-serve area you can view your account details and benefit information. You can also update your contact information and switch to paperless billing.
We are currently developing our self-serve area so keep an eye out for future improvements! You will then be able to: inform the council of a change of circumstance which may affect your Council Tax liability, for example a change of address or an extra person moving into a property and apply to pay by direct debit or change your bank details.
Here you will find all the information you need regarding your Council Tax and Benefits. The link to citizens’ access, our self-serve area is also located here. Once logged into the self-serve area you can check charges, relief, discounts and payments made. As well as updating contact information and switching to paperless billing. In order to use this facility you must have your latest bill or notice from us to hand, as the “Online Key” quoted is required for access. You can also get this information by giving us a call or sending us an email enquiry.
Council Tax Information