Here you will find all the information you need regarding your Council Tax, Benefits and Business rates. The link to citizens’ access, our self-serve area is also located here. Once logged into the self-serve area you can check charges, relief, discounts and payments made. As well as updating contact information, switching to paperless billing or setting up a direct debit. In order to use this facility you must have your latest bill or notice from us to hand, as the “Online Key” or “Account Reference” quoted is required for access. You can also get this information by giving us a call or sending us an email enquiry.
Here you are able to log on using your personal details, account reference and online key. Under this self-serve area you can view your account details and benefit information. There is also a range of other items you can do like update your contact information, switch to paperless billing, set up a direct debit and apply for single person discount.
We are currently developing our self-serve area so keep an eye out for future improvements! You will then be able to: inform the council of a change of circumstance which may affect your Council Tax liability, for example a change of address or an extra person moving into a property.
Council Tax & Business Rates Information