This page gives you all the options available to be able to pay your council bills.

To pay one of the following bills online, please click the link:

Online payments

You can pay for council tax, business rates, council invoices, housing benefit overpayments and car parking fines using our online secure payment website. You will need the reference number from the bill or invoice you are paying.

For car parking fines you will need the ten digit penalty charge notice number (PCNN). This reference starts MC and is either at the top of the notice or in the payment section on the notice.

We accept both debit card and credit cards and there is no fee to use this facility.

For rent payments on former council house properties please visit Monmouthshire Housing, the organisation who now own these homes.

By direct debit

This is the easiest and most cost effective way to settle your account. Download a DD mandate or requested a form from our one stop shops or revenues team. This will instruct your bank to transfer the appropriate amounts.

Complete and return by post to the revenues team at the address shown on the form.

There is a choice of two instalment dates – 1st and 15th of each month.

You can pay council invoices by Direct Debit too. Contact the recovery team to request a mandate form.

Please remember to provide your name, address and or account reference number.

By cheque

Make cheques payable to Monmouthshire County Council.

Please note that post-dated cheques will not be accepted and will be returned.

Send to:

The Cash Office
Monmouthshire County Council
PO Box 106
Caldicot
NP26 9AN

Please include on the reverse of the cheque, the reference number from the bill or invoice being paid.

Receipts are not provided for cheque payments unless specifically requested.

By phone

You can ring our automated telephone payment facility which is available 24 hours a day, seven days a week. Please make sure you have your reference details and your debit or credit card details ready.

Phone Number: 0845 3723601 (This call will cost you 3 pence per minute plus your phone company’s access charge.)

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