You can request, report, or pay for council services online – anytime, anywhere. Using our app or website is the quickest and easiest way to get in touch with us and receive a prompt response.
If you create a personal account, you’ll be able to:
- Track all your requests and responses in one place
- Save time by not re-entering your details
Prefer not to register? No problem. You can still use our services as a guest. Just keep in mind that if you’re already registered but don’t log in, your request won’t appear in your account history.
Find out more about the ‘My Monmouthshire’ app and online services.
Report It
Bins, fly-tipping and litter
Roads and pavements
Safeguarding and abuse
If you have a concern about an adult or child at risk you need to speak with the relevant duty officer. In the first instance please always contact us immediately via a telephone call. The email addresses are for info.
Adults Services:
Adult Safeguarding Duty phone number and email address:
01873 735492
mccadultsafeguarding@monmouthshire.gov.uk
Children Services:
01291 635669
childduty@monmouthshire.gov.uk
If it is outside of office hours –
Out of Hours and Bank Holidays Emergency Duty Team:
0800 328 4432
In an emergency dial 999
For more information visit the Gwent Safeguarding website