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Grass Routes Community Transport

The Grass Routes transport scheme is a responsive flexible bus service that makes trips on request.

It operates low floor, fully accessible for all passengers.

The scheme is operated on a membership basis and is open to all members of the community.

Details of scheme

To book a journey on the bus, members of the scheme need only call a free phone number that operates from 9am to 4.30pm.

Call 0800 085 8015 between 24 – 48 hours in advance, to book your journey with the Grass Routes support team.

There are scheduled routes for each day between main towns, which are flexible depending on demand.

The bus operates between 9am and 2pm depending on route, Monday to Friday, serving all the main Monmouthshire towns and outlying areas.

We also operate two vehicles in the Newport area for Newport Residents. These buses also operate between 9am and 2 pm. Journeys on this transport must start and finish within the newport area. Newport residents can only book 24hours in advance. So ring up to place your bookings the day before you need it.  

The cost of membership is a one-off payment of £5 per household of up to four members.

With effect from the 1st of July 2016, there is a new price structure of £3.00 for a single journey and £5.00 for a return journey made on the same day. There is a 50% discount for under 16’s.

Concessionary passes are now accepted on all daily Grass Routes services.

All requested journeys are not guaranteed, if the scheudles are full by the time you place your booking then your booking may be refused. So get your bookings in as soon as possible.

Our Grass Routes policy is available on request.

To become a member, please click on the link below.

Please note we are no longer accepting paper application forms and membership fee payments are by card only.

If you need any help filling in the Grass Routes membership form, please call 0800 085 8015.