Please be aware – due to a system upgrade taking place on 19th December and 20th December we will be unable to accept payments from midday on the 19th until close on the 20th. We are hoping that it will be up and running again sooner than expected, but will keep you informed of any updates and changes. Sorry for any inconvenience caused.
In order to comply with payment security standards, as from 15/02/2018 some browsers, if not fully up to date, will be prevented from accessing Monmouthshire’s online payments page. If your browser is affected you will be presented with a screen which contains information and guidance on how to update your internet browser. If you are still unable to make a payment an alternative option is to call our Automated Telephone payment line – 08453723601
This page gives you all the options available to be able to pay your council bills.
To pay one of the following bills online, please click the link:
- Council tax
- Business rates
- Housing benefits overpayment
- Council invoices (Ref. 7)
- Social services invoice
- Car parking fines
- Garden waste collections
- Planning Applications
- Building Regulations
- Fixed Penalty Notice
Please note that we have added a 3D secure function to our online payments. If your payment is rejected or you experience any problems please pay using our Automated Payment Line or by contacting our Income Office on 01633 644355.
Make cheques payable to Monmouthshire County Council.
Please note that post-dated cheques will not be accepted and will be returned.
The Cash Office
Monmouthshire County Council
PO Box 106
Please include on the reverse of the cheque, the reference number from the bill or invoice being paid.
Receipts are not provided for cheque payments unless specifically requested.
You can ring our automated telephone payment facility which is available 24 hours a day, seven days a week. Please make sure you have your reference details and your debit or credit card details ready.
Phone Number: 0845 3723601 (This call will cost you 3 pence per minute plus your phone company’s access charge.)