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We are a democratic organisation made of elected councillors and we employ officers who are responsible for day to day management.

Our headquarters are in Usk and we also have offices in Magor as well as ‘Community Hub’s‘ where residents can call in to make enquiries.

We employ around 4,500 people. Where possible, staff have their own laptops so we can operate a policy of one desk to two people – this saves money and allows employees to work whenever and wherever suits them best. The working ethos across the council is that work is something you do, not somewhere you go.

Our main priorities in all our work are:

  • Ensuring everyone has access to a great education
  • Protecting vulnerable people
  • Supporting a strong economy

We aim to be an open and approachable council and everything on our website is published under the Open Government Licence. We also aim to get better at making our data open, which means it’s available in an easy to access format. Our open data page has more information on this.

Vision, strategies, policies and plans

View all of our key plans and policies


We continuously monitor our performance and, at the beginning of each year, usually in May, we produce an Improvement Plan which describes what we will do in to improve services and deliver our priorities as an organisation.

View our performance information


The Welsh Government’s Well-being of Future Generations (Wales) Act is about creating a better Wales.  It places a legal duty to establish a Public Services Board (PSB) bringing together public sector organisations for the local area.

The role of the PSB is to improve the economic, social, environmental and cultural well-being of Monmouthshire through better joint working across all public services.

Visit the PSB partnership website pages

Budgets and spending

We take our responsibility to manage public funds very seriously. We work with councillors and colleagues in other departments to ensure the sound financial management of services for the people of Monmouthshire.

View all financial information

Data protection

Monmouthshire County Council is registered under the Data Protection Act 2018, allowing the Council to process personal data.

Find out about data protection

Freedom of information (FOI)

The Freedom of Information Act 2000 allows anyone to ask us to release information we hold on any particular subject.

Visit our webpage about FOIs

Equality, accessibility and diversity

We are committed to promoting equality and diversity across all of our services and ensuring that they are accessible to all.

View our equality web pages

Media releases

Things change often in Monmouthshire and our services work hard to continuously improve. You can view all our media releases on our website or contact the communications team.