Monmouthshire / Sir Fynwy

Animal health and Welfare

We are here to offer help and advice to the farming community in Monmouthshire.

We work to improve the health and welfare of livestock whilst on farm, in transit and at markets.

The service also deals with the licensing of certain establishments where animals are kept.


Phone: 01633 644121


Stray dogs

What to do if you find a stray dog

A stray dog can be defined as one that is in a public place, not under the charge of its keeper. If you find a stray dog, the following options are available:

  • Seek to return the dog to its owner if wearing a collar and identification tag
  • Take the dog to a vet to check if micro chipped; if the owner can be identified the dog should be returned to owner
  • The dog can be taken to our nominated kennels, Whitewall Kennels, Magor
  • Alternatively, contact 01633 644126 for a dog to be picked up by our dog collection service. The collection service is available Monday to Thursday 9am to 5pm and Friday 9am to 4.30pm.

Kennel address and contact details

Whitewall Kennels and Cat Hotel
Fairfield House
NP26 3DD

Phone: 01633 880362


Directions to the kennels

M4 Junction 23A, Magor / Caldicot. Take 3rd exit off roundabout signed Magor / Caldicot. Take 1st left signed Magor / Caldicot. Take 3rd exit of roundabout signed Magor / Caldicot. Pedestrian Traffic Lights on left, take next right into Newport road, follow road right into Redwick road. Over zebra crossing, climb railway bridge, turn immediately left into Redwick. Follow road ¾ mile, Whitewall kennels on left hand side. For Sat Nav purposes the postcode is NP26 3DD

Opening Times for the kennels

For stray dogs:

If you have found a stray dog and are unable to reunite the dog with its owner (as above), the dog can be taken to The Whitewall Kennels in Magor seven days a week with no time restriction (please note that the reception closes at 5pm, therefore call before 5pm if you cannot get the dog there prior to this time to make an appointment).

For collecting your dog:

If you are collecting your dog from Whitewall Kennels they can be collected Monday to Saturday during normal opening hours:

  • Monday to Saturday 9am to 5pm
  • Contact the kennels direct for Bank Holiday and Christmas opening times

What to do if you have lost your dog

We will maintain a register of all dogs that have been reported to us as found and/or impounded by our holding kennels. Please contact us on 01633 644705 or Whitewall Kennels on 01633 880362 to check if your dog is being held there.

Charges for impounded dogs

If your dog is being held at Whitewall Kennels there will be a release fee of £30 payable per dog to Monmouthshire County Council in addition to any kennelling, veterinary fees and any other costs incurred. Kennelling costs are £6 per day per dog and will be held for up to 7 days. Payment to be made direct to the kennels by cash, credit or debit card, cheques are not accepted.

Responsible dog ownership

Owners are legally required to ensure that their dog wears a collar and tag detailing the owner’s name and address. Permanent methods of identification, such as a microchip or tattoo, in addition to a collar, are also highly recommended. Owners must keep their dogs under control at all times and not allow them to stray or foul pavements or public areas.

How can I get my dog micro-chipped?

In partnership with the Dogs Trust, we hold regular micro-chipping sessions in an effort to reduce the number of strays that are impounded each year.

You can get your dog micro-chipped for a cost of £9.99 or free if you receive a means tested benefit. For further information contact our recommended kennels:

Whitewall Kennels and Cat Hotel
Fairfield House
NP26 3DD

Telephone: 01633 880362


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train commented on Bus services:

A minor point on the revised Service 60 timetable, should the time at Usk College Grounds (0857) on the 0825 journey from Newport, be coded 'College days only'. As it stands, the bus appears to call there every day (including Saturdays). Stephen Continue reading 'Bus services' >

philip53 commented on Potholes:

I have lived in Monmouth all my life and never have I seen such terrible road surface conditions in terms of potholes,uneven roads through recent repairs in all parts of the town for example; Rockfield Road,Drybridge street,Monnow street,St James Street through to St Johns Street,Priory Street,Dixton Road etc. I must also say that the calming ramps that have been put in place on the Watery Lane during the development of the new estate should now be partly if not all be removed as this is causing more damage to vehicles as the ramps are spaced far too close which will leave the council subject to claims for damages from the motorist and rightly so. Therefore I am requesting the council to review the conditions of the roads/highways listed within this email and prioritise for the removal or part removal of the calming ramps on the Watery Lane. Just recently my car was damaged through these calming ramps even at minimal speed, I might add.However, I have not placed a claim against the council on this occasion but I will if I continue to receive problems through sheer neglect from the highways division if these matters are not put right in all areas of the town.Our highways are a disgrace and there is no excuse for the lack of maintenance with all the billions pounds of revenue that is taken from the motorist year on year that roadways should never be in a position like they are now. Continue reading 'Potholes' >