From Monday 29th, in line with changes in Government policy, we will be offering appointments for birth registration and legal notice appointments for marriages and civil partnerships. Entry into the Register Office will be by appointment only to limit risks to staff and the public and we will be taking some information from you before the appointment by email or telephone in order to reduce appointment times.
There will be a clearly marked one way system around the office and hand sanitisers are available. Unfortunately we will not be able to provide toilet facilities at this time. We will be following Public Health Wales advice to socially distance and avoid all physical contact at all times. These guidelines are in place to keep us all safe, please respect our staff and comply with any requests made to you. We would ask that no children or persons in a high risk group attend our offices, and that attendance is kept to a minimum in any event.
We are unable to provide personal protective equipment however you are welcome to wear your own if you wish. These systems are new to us so we would be grateful if you would bear with us as we all get used them.
If you wish to make an appointment please email us at RegisterOffice@monmouthshire.gov.uk or ring us on 01873 735435.
In line with Welsh Government and General Register Office advice we will be re-starting Register Office ceremonies from the 1st July 2020. These ceremonies will be re-structured to provide maximum safety and protection for staff and members of the public. We will discuss the format in detail with you to ensure that you are happy to proceed on this basis.
Please note that guest numbers for all ceremonies are reduced due to Public Health Wales guidelines. For ceremonies at the Register Office and in the Old Parlour please discuss the current position with us as it is subject to change at short notice as guidelines change. For ceremonies at Approved Premises please liaise with the venue directly.
We will also re-start attendance at Places of Worship to register marriages, provided a detailed risk assessment has been received which ensures the safety of our member of staff. The same will apply to Approved Premises in due course when they receive permission and have made the decision to re-open.
If you wish to contact us about your ceremony please email us at Ceremonies@monmouthshire.gov.uk or call the office on 01873 735435. We are dealing with a large volume of queries on a daily basis so please be patient as we work through them. We are now able to take new bookings however please note that any restrictions in place on the date of your ceremony must be complied with. You may also wish to discuss any restrictions/availability with your venue.
We thank you for your cooperation during this time, please stay safe and look after each-other. With very best wishes, Monmouthshire Registration Service.
The Register Office for Monmouthshire is situated next to County Hall in Usk.
The Register Office
Monmouthshire County Council
Telephone: 01873 735435
In case of emergency outside of office hours please phone 0300 123 1055