Skip to Main Content

2026 garden waste collection FAQs

When can I register for garden waste collections in 2026?
Online registration for the public opened on 19th January 2026.
You will also be able to register by calling our contact centre or at the Community Hubs.
The collection service period begins from 2nd March 2026
The registration period ends on 31st August 2026.

When will my bin be delivered?
Existing customers who order the same number of bins as last year will be expected to use the bins they already have.
New customers or those ordering more bins than last year will receive their bin/s within 14 days of ordering.

My bin is broken and needs replacing?
If you have registered for the 2026 garden waste service and your bin is broken, please contact us and we will replace the bin. Please contact us on 01633 644644.

How do I use the wheeled bin?
You should store your garden waste bin on your property. Fill it with garden waste, ensure that the lid is closed. Your bin has two wheels on the same side as the handle. Tilt the bin so it is on the two wheels and you will be able to manoeuvre it. Place your bin at the kerbside before 7am on your day of collection. After collection return your bin to your property.

What are the dimensions of the wheeled bin?
The dimensions are: 58.2cm width (at top rim) x 72.4cm depth x 106.6cm overall height (lid closed).
The wheeled bins have a 240 litre capacity.
A wheeled bin is the equivalent of 3 of the old brown bags (80 litre each).

When will my garden waste be collected?
Each bin will be collected once per fortnight from 2th March 2026 to 4th December 2026.

Your collection day may change from last year. You can check your collection day online at – https://maps.monmouthshire.gov.uk/

Will I get a permit with a wheeled bin?
Yes, after registering, you will receive a letter and a permit sticker within 14 days via the post. You must put the permit sticker on your garden waste bin to show that you have registered for this years’ service.
You must place the sticker below the wheeled bin handlebar. The council will not collect garden waste from bins that do not display a garden waste subscription sticker.

What if I can’t store a bin?
In general, a wheeled bin takes up no more space than bags. If you cannot store a wheeled bin due to having no space between the front of the property and the public highway, we will work with our residents to ensure the service is still available to them. Please contact the council by calling: 01633 644644.

What if I can’t move a bin?
The bins can be wheeled so they are easy for residents to manoeuvre and do not have to be carried or lifted like a bag. If no member of the household is physically able to manoeuvre a wheeled bin, we will work with you to ensure the service is still available to you. Please contact the council by calling: 01633 644644.

How can I manage my garden waste at home?
Raising the cutting height on blades and mowing more frequently without collecting grass cuttings will help to fertilize the ground and reduce the amount of waste that needs disposing of.
Home composting is an easy alternative for dealing with grass cuttings, leaves and hedge trimmings.
You don’t need a compost bin, just a small area set aside for a simple compost heap will do. If it’s in a sunny spot the grass cuttings will rot down quickly so this can be a practical solution while garden collections are on hold.
A garden compost heap can be beneficial to insects and wildlife at a time when nature also needs a home. Wild patches of grass, hedges and tree canopy also play a huge part in the fight against Climate Change.

Can I burn my garden waste?
Please do not burn garden or any other waste. Environmental health officers are receiving a large increase in complaints and have appealed to the county’s residents to be good neighbours during these difficult times.  People with existing respiratory problems need to be protected from poor air quality, including smoke from bonfires.