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Domestic Abuse support

During this challenging time, it’s really important that we take care of ourselves and others. Welsh Government has developed a website which gives practical advice on how you can stay safe and protect others in your community. To find out more, visit:

Live Fear Free:

Live Fear Free provides easy to access, helpful confidential advice on a variety of matters which may be relevant to your situation. It is open 24/7, is free and will not show up on phone bills. The helpline provides help and support for anyone who is experiencing or knows someone experiencing domestic abuse and sexual violence.

There are four ways to make contact:

Cyfannol Women’s Aid:

Cyfannol Women’s Aid provides outreach services across Monmouthshire to support women who have experienced domestic abuse. Support can include practical help with safety planning, emotional support and help to access other services. Monmouthshire phone line: 01873 859011

Help with getting online

Digital Communities Wales:

11% of adults in Wales are not online and even more find carrying out some tasks online challenging.  Digital Communities Wales can provide help and support with keeping in touch, supporting your mental health, people at risk of isolation, educational resources and keeping safe online. Call 0300 111 5050.

General Help and Support


Dewis Cymru is the place to go if you want information or advice about your well-being – or want to know how you can help somebody else.

When we talk about your well-being, we don’t just mean your health. We mean things like where you live, how safe and secure you feel, getting out and about, and keeping in touch with family and friends. No two people are the same and well-being means different things to different people. So Dewis Cymru is here to help you find out more about what matters to you.

If you or someone you live with is disabled:

Disability Advice Project Wales has a team of dedicated and experienced staff and volunteers, who are here to offer information, advice and support on all disability issues.  Disability Advice Project (DAP) provides an extensive Disability Advice Service which includes welfare benefits advice for disabled people their families and carers.

Help for Carers

There are many extra pressures that Carers will be facing over the winter.  Carers Trust are here to help:

Help for Single Parents

Research has already shown the effects of the pandemic have been particularly acute for single parents – whether that’s to do with household finances, managing childcare, mental health or other issues.  The single parents’ charity Gingerbread has a range of resources designed specifically to help single parents:

Find support if you’re affected by Coronavirus:

Use this service to find out what help you can get if you’re affected by coronavirus (COVID-19). You can use it for yourself or someone else.

  • You can find information about:
  • What to do if you’re feeling unsafe where you live, or what to do if you’re worried about the safety of another adult or child
  • Going in to work
  • Paying bills or being unemployed
  • Getting food or medicines
  • Having somewhere to live
  • Mental health and wellbeing, including information for children