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Taxi and Private Hire Licensing Policy 2023 – 1st April 2023

Taxi and Private Hire Vehicles (PHVs) are a vital form of public transport. They deliver a practical direct transport solution and provide an essential service to; people living in rural communities where other forms of public transport may be insufficient, the night-time economy, passengers with disabilities, and have an important role in facilitating social inclusion. 

It is important that hackney carriage and private hire vehicles meet regulatory standards and are able to convey passengers safely and comfortably, ensuring that the customer experience is a positive one.

This policy and related procedures will advise applicants of the standards and requirements that must be met and guide the Council in the way it carries out its licensing functions. This policy will be reviewed every 5 years but may be subject to interim reviews should the need arise.

Contact the Licensing Team

For any enquiries or complaints;

Licensing Section, County Hall, The Rhadyr, Usk NP15 1GA.

licensing@monmouthshire.gov.uk

01873 735420