Skip to Main Content

Our tenant introduction service is very thorough and should give you confidence that we have found the best tenant for your property.


  • Advice on the best rent level for your property
  • Agreeing the rent with you and marketing your property at that price
  • Accompanying all prospective tenants when viewing your property and providing you with feedback
  • Accrediting prospective tenants including: their housing history, any previous rent arrears, anti-social behaviour or damage to property
  • Interviewing all prospective tenants to ensure they are suitable for the private rented sector and can afford to pay the rent
  • Draft and supervise the signing of tenancy agreement
  • Ensuring that all tenants have a minimum of one month’s deposit up to a maximum of £1500 to cover tenant damage only (this does not include furniture)
  • Arranging for landlord accreditation with Rent Smart Wales
  • Helping with Rent Smart Wales registration
  • Undertaking a property inspection at the beginning and end of the tenancy, which may include a written and photographic record
  • Supporting the tenant to set up utility accounts for the property