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We are a small team within Monmouthshire County Council known as the Disabled Adaptations Team based within the Housing Department. We are dedicated to helping people live independently and safely in their home. If you are finding it difficult to get in and around your home because of poor mobility or disability, then we may be able to help you with an adaptation.

When your home no longer meets your mobility, or your disability and access needs have become difficult to manage, an adaptation to your home may help you. There are many types of adaptions which include stairlifts, level access showers and ramps.   These adaptations enable you to carry out day to day tasks, whilst continuing to live safely and independently in your home. Adaptations can make a big improvement to your quality of life and help meet your long-term needs at home.

In order to start the process you will first need to have a professional assessment from an occupational therapist. They will carry out a thorough assessment and recommend the best adaptation to meet your needs. Once this has been carried out, the OT will then send a referral to us. Once we have received the referral we will be in touch with you.

Please contact our Sustainable Living Team Officer on 01633 644469 to find out more about the scheme. You could also email us at

However, you may need a minor adaptation to meet your needs such as a handrail or a step. These sorts of smaller adaptations may be provided under the Safety at Home Scheme which is administered by our joint working partners at Care & Repair. They can also offer a whole range of information to help older people in Monmouthshire to live independently at home. Please visit their website to find out more.

Meet the Disabled Adaptations Team:

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Sian Mawby

Strategy & Sustainable Living Manager (Monday – Wednesday)

Disabled Facilities Grants, Minor Grant works and Welsh Government Enable Adaptation programmes.

T: 01873 735927 or 0797 6654300

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Clare Hamer

Strategy & Sustainable Living Manager (Wednesday to Friday)

Disabled Facilities Grants, Minor Grant works and Welsh Government Enable Adaptation programmes.

T: 01633 644407 or 07917 172576

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Lisa Bird

Strategy & Sustainable Living Assistant

The role of the Strategic & Sustainable Living Assistant includes providing all support to the grant applicant, professional colleagues and contractors in order to get all grants completed as quickly as possible.

The support includes receiving all applications and assisting with processing throughout, carrying out any means test calculations that are required and providing assistance to the Grants Surveyor as and when necessary. The role ensures that the team can fully liaise with the grant applicant and take them through the process in the most helpful and straightforward way. All of the team have excellent relationships with Occupational Therapists and will work with the OT to facilitate the professional referral that has been sent directly to the team.

Once the grant is completed the team will also contact applicants to obtain customer satisfaction feedback which will shape the service and ensure that the service continues to improve as much as possible.

T: 01633 644469

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Michael Hinchliffe


Michael’s role as Housing Surveyor is to provide the technical surveying assistance necessary for the completion of the Disabled Facilities Grants Programme. He ensures the smooth running of the programme which includes maintaining and developing relationships with Occupational Therapists, Contractors, Monmouthshire & Torfaen Care & Repair Agencies, Building Control Departments and Architects.

Michael has over 16 years’ experience in local government.  During this time he has been involved with many DFG applications, for example, bathroom to wet floor shower conversions, stair lifts, conversions to provide downstairs sleeping/bathing spaces and kitchens with rise and fall units which enable multi-level working space for inclusive living. He also works with architects and Monmouthshire County Council Building Control, Planning and Property Services Departments for more complex schemes as per the assessed needs of individual.

T: 07785 716910

Related Links:

Assistive Technolgy Monmouthshire

The Assistive Technology Services provides technological solutions to support and enable people to live comfortably and securely in their own homes (click to view the Assistive Technology Services).