Our main office details are:

Phone: 01633 644644

Fax: 01633 644666

Send us a letter:

County Hall, The Rhadyr, Usk, NP15 1GA

Emergency Contact:

If you are contacting us in the evening, at the weekend or on a bank holiday we might take longer to respond. If you feel that the situation is an emergency please call our out of hours emergency phone number 0300 123 1055

Maps for directions to our offices are on our ‘how to find us’

Office opening hours

Monday 9am to 5pm
Tuesday 9am to 5pm
Wednesday 9am to 5pm
Thursday 9am to 5pm
Friday 9am to 4.30pm


Need help?

You can also message us via our Chatbot, Monty, on Messenger and via this website.

You can also speak to us by visiting our community hubs in Abergavenny, Caldicot, Chepstow, Monmouth and Usk.  Opening hours for these can be found here .

Contact Us on:



via the My Monmouthshire app