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Our main office details are:

Phone: 01633 644644

Fax: 01633 644666

Send us a letter:

County Hall, The Rhadyr, Usk, NP15 1GA

Office opening hours

Monday 9am to 5pm
Tuesday 9am to 5pm
Wednesday 9am to 5pm
Thursday 9am to 5pm
Friday 9am to 4.30pm

Emergency Contact:

Out of Hours Emergencies Only

In an emergency, please call our out of hours emergency phone number 0300 123 1055 in the evening, at the weekend or on a bank holiday .

Offices are closed between: 5pm to 9am Monday – Friday and 4:30pm Friday until Monday 9am

This line is for emergencies only – Think before you dial?

Need help?

You can also message us via our Chatbot, Monty, on Messenger and via this website.

You can also speak to us by visiting our community hubs in Abergavenny, Caldicot, Chepstow, Monmouth and Usk.  Opening hours for these can be found here .

Contact Us on:



via the My Monmouthshire app

Press Enquiries

For any press enquiries, please contact our Communications Team at

(Please note, this email is for Press enquiries ONLY!)