At Be Community, we value diverse approaches to volunteering. We honour and appreciate each volunteer’s unique contributions. Be Community empowers Monmouthshire volunteers with comprehensive training resources and opportunities.
Our approach at Be Community is multifaceted. We cater to diverse volunteer needs and interests, offering training courses that cover various aspects of volunteering and community group management.
Our goal is to equip individuals with the skills and knowledge needed to make a meaningful difference.
BECommunity Registration Form 2026- 27
In addition to traditional training, we provide:
- Accessible online learning modules, allowing volunteers to engage with valuable content at their own pace and convenience. These resources are crafted to enhance their understanding of community issues, foster empathy, and promote effective problem-solving approaches.
- Bespoke packages, we recognise that sometimes community organisations need a more bespoke approach to help elevate the project to the next level or overcome challenges. In these circumstances we are able to provide mentorship from seasoned third sector organisations with specific experience in your area.
- Networking is a key component of our support system. We facilitate connections between volunteers, enabling them to exchange ideas, collaborate on projects, and learn from one another’s experiences. Volunteers can expand their social circles, form partnerships, and gain valuable insights that enrich their volunteering journey.
At Be Community, we’re dedicated to providing free resources and opportunities for all volunteers. Our commitment ensures that financial constraints never hinder anyone’s ability to contribute positively to the community. We believe everyone should have the opportunity to engage in volunteering and experience the profound sense of fulfilment it brings.
Be Community welcomes all volunteers, whether you’re experienced or new. Together, let’s build a stronger, more compassionate community for everyone.
Latest Courses & Workshops
Management of Aggression and Personal Safety Course.
📅 10th September 2026, 10:00am – 12:00pm
📍 Caldicot Town Council Offices, Caldicot
This course will enable volunteer teams to recognise different aspects of conflict that they may encounter.
This course will empower you to recognise, defuse and de-escalate confrontational situations and maintain your personal safety (in accordance with Health and Safety at Work Act 1974 and Management of Health and Safety at Work Regulations 1999 and fully complies with The All Wales Violence and Aggression Training Passport & Information Scheme, Modules A & B.
- To understand and be aware of the different methods of resolving such conflicts.
- Help you to work towards minimizing the effects of violent and aggressive behaviour.
- Provide awareness of the Government legislation and Health & Safety legal requirements regarding violence and aggressive behaviour within the working environment.
- To increase awareness of personal safety issues such as safe and secure working environment, lone working.
Food Safety in Catering Level 3 (Pilot)
(Provided by Chartered Institute of Environmental Health)
📍 Online Distant Learning, Learn at your own pace
BE Community is offering a free Level 3 Food Safety in Catering qualification through a pilot project delivered by the Chartered Institute of Environmental Health.
This nationally recognised course is ideal for organisations, community groups, and volunteers who prepare, handle, store, or serve food.
What the training covers:
- Food safety principles
- Good hygiene practices
- Temperature control
- Cleaning, disinfection, and waste control
- Pest control
- Personal hygiene
- HACCP
- Food safety management systems
The online course takes approximately 7–9 hours, can be completed at your own pace, and gives learners up to one year to finish.
Successful learners will receive a recognised CIEH Level 3 Food Safety in Catering certificate.
Only 8 places available, Dont miss out!
Emergency First Aid at Work
📅 19th November 2026, 9:30am – 16:30pm
📅 2nd December 2026, 9:30am – 16:30pm
📅10th December 2026, 9:30am – 16:30pm
📍Raglan Training Centre, Raglan
After attending the course, the first aider will understand and be able to manage a casualty that is unresponsive, in shock, choking, or has a minor injury.
This course is ideal for anyone wishing to become an emergency first aider. It provides learners with the skills and knowledge to deal with first aid situations in low-risk workplace environments, for the Health and Safety (First-Aid) Regulations 1981.
Carbon Literacy Training
📅11th November 2026, 9:30am – 4:30pm
📍Raglan Training Centre, Raglan
Empower Your Organisation with Carbon Literacy Training!
Are you ready to amplify your organisation’s impact and lead positive environmental change? Join our dedicated Carbon Literacy training session designed especially for third sector organisations, charities, and community groups!
- Learn the essentials of climate change: its causes, effects, and what you can do to make a difference.
- Engage in inspiring discussions and connect with other passionate change-makers in your sector.
- Take action by pledging both individual and group commitments to reduce carbon emissions—your efforts will be recognised with an internationally accredited Carbon Literacy certificate.
Let’s create a more sustainable future, one pledge at a time. Become a certified Carbon Literate organisation/ group and show your commitment to a greener tomorrow!
Spaces are limited—reserve your spot today and make your organisation a champion for climate action!
Register now >
HABC Food Safety Level 2
📅 November 2026, 9:30 – 17:00
📍
This qualification is suitable for individuals working or preparing to work in the catering and hospitality industry, as well as those involved in community groups who handle food or operate community cafes.
It covers essential topics such as hazards and controls, food safety management and temperature controls, food poisoning prevention, personal hygiene, cleaning and disinfection, food pests, and the responsibilities of food handlers in maintaining food safety.
The HABC Level 2 Award in Food Safety in Catering (QCF) is internationally accredited and recognised, supporting customer protection, brand management, and business operations.
Importance of Training: Anyone engaged in food preparation or service—including members of community groups and staff in community cafes—must ensure consumer health and verify that food provided is safe for consumption.
Assessment Method: The qualification is assessed via a multiple-choice exam, requiring candidates to answer at least 13 out of 20 questions correctly. The exam lasts up to 45 minutes.
Learning Outcomes:
- Knowledge of food safety principles, systems, techniques, and procedures
- Understanding methods to manage food safety risks, including personal hygiene, food storage, cooking, and handling
- Ability to apply safe practices when providing food to consumers.
Register now
First Aid at Work (3 days)
📅3rd – 5th November 2026, 9:30am – 16:30pm
📅 27th – 29th January 2027, 9:30am – 16:30pm
📅 5th – 7th May 2027, 9:30am-16:30pm
📍Raglan Training Centre, Raglan
This 3 day course is ideal for anyone wishing to become a first aider. It covers a wider range of subjects than the ones covered by the Emergency First Aid at Work qualification.
It provides learners with the skills and knowledge to deal with first aid situations in higher risk workplaces or workplaces with an increased number of employees. Produced in aid of the Health and Safety (First-Aid) Regulations 1981 Course Objectives & Learning Outcomes.
By the end of the course delegates will not only be able to manage a casualty that is unresponsive, but also will know how to treat basic First Aid injuries such as; anaphylactic shock, epilepsy, diabetes, poisoning, heart attack, bone , joint and muscle injuries.
Register now >
Paediatric First Aid (1 day)
📅 12 November 2026, 9:30am – 16:30pm
📍 Raglan Training Centre, Raglan
Gain essential skills and confidence with our 6-hour (1 day) Paediatric First Aid course, tailored for those working with children and infants. This training is ideal for anyone involved in community groups, clubs, or similar settings where children and infants attend, where a full 2-day Paediatric course is not required. The course is designed to equip you with the knowledge to handle first aid situations specific to children and infants, meeting the standards of the Health and Safety First Aid Regulations 1981.
Emergency situations involving children and infants demand an age-appropriate approach, which differs significantly from those involving adults. Therefore, if your workplace First Aid Risk Assessment recommends any level of Pediatric First Aid training, it is not acceptable to send a participant to an adult First Aid course only.
Join us and help make your community safer for its youngest members!
Fire Warden Training
📅 15th September 2026, 9:30- 4:30pm
📍 Raglan Training Centre
In the event of a fire, it can spread rapidly, causing significant damage and posing serious risks to life. Therefore, it is essential to be equipped with the knowledge and skills necessary to respond effectively in such situations.
This comprehensive course examines the hazards associated with fire and smoke, as well as strategies for addressing various types of fires. It will also enhance your ability to select appropriate equipment based on specific scenarios.
As this course may take place in operational environments, personal protective equipment (PPE) is mandatory on all sites.
Upon completion of this course, you will be able to:
- Identify the causes and consequences of workplace fires
- Understand relevant fire safety standards
- Implement measures to safeguard individuals and property
- Acquire knowledge regarding the procurement and application of fire risk assessments
- Comprehend the responsibilities of a fire warden
Introduction to Artificial Intelligence (AI)
📅 29th September 2026, 12:00 – 13:00
📍 Online
With the rapid rise of Artificial Intelligence, and the speed of its development, it can feel hard to keep up.
In this bitesize session, ProMo Cymru will provide you with the skills and knowledge of AI, learning how you can effectively use it in your role.
Join us to find out how the latest AI tools can support your organisation
Funding Applications and Artificial Intelligence (AI)
📅 18th November 2026, 12:00 – 13:00
📍 Online
Discover how AI can help you create stronger, more confident funding applications in this practical micro-session.
Delivered by ProMo Cymru, this session will give you practical tips, skills, and insight to use AI effectively when preparing future funding bids. Ideal for anyone applying for funding, it will help you understand how AI can save time, shape ideas, and strengthen your application process.
Register now to secure your place and discover how AI can support your next funding application.
Introduction to Canva
📅 21st October 2026, 12:00 – 13:00
📍 Online
Start creating eye-catching, professional designs with Canva in this practical bitesize session.
Explore Canva’s interface, dashboard, templates, and core editing tools to create eye-catching content with confidence.
Provided by ProMo Cymru, this session is tailored for community groups and volunteers who want to make the most of Canva.
Register now to secure your place and start creating standout designs with Canva.
Canva for Website
📅 16th December 2026, 12:00 – 13:00
📍 Online
Create engaging, professional-looking one-page websites with Canva in this practical bitesize session.
A follow-on session from Introduction to Canva.
Explore Canva’s website builder to create, customise and publish one-page websites with text, images, videos and interactive elements.
Provided by ProMo Cymru, this session is tailored for charities, community groups, volunteers, and non-profits looking to make the most of Canva.
Register now to secure your place and start creating professional websites with Canva.
CIEH Food Safety in Catering Level 2
(Online, Distance Learning)
This online course, accredited by the Chartered Institute of Environmental Health, teaches you how to handle fresh produce safely in the field.
You will learn how to identify and control food hazards, manage temperature, follow hygiene and cleaning protocols, and comply with regulations.
You will also learn about various types of food hazards, such as microbiological, physical, chemical, allergenic, and malicious.
CIEH Health and Safety in the Workplace Level 2
(Online, Distance Learning)
This online course accredited by the Chartered Institute of Environmental Health is a comprehensive and endorsed by esteemed Chartered Institute of Environmental Health and covers the essential aspects of workplace safety in various sectors.
The course teaches how to identify and manage different types of hazards, conduct risk assessments, implement controls, and handle incidents. The course aims to help organisations and volunteers to improve their safety standards and culture.
Foodie Foundations – Environmental Health Coaching
Building Safe and Successful Community Food Projects with Be Community’s Coaching Scheme. Foodie Foundations is a coaching scheme offered in partnership with Environmental Health and Be Community. It provides personalised support and training for community projects involved in food preparation or handling. The scheme aims to ensure success and safety by tailoring advice to each project’s unique needs. Post-visit support is also provided. However, it does not replace routine inspections.
CIEH Level 2 Principles of Manual Handling
(Online, distance Learning)
The Manual Handling Principles online course is crucial for individuals lifting objects to understand key principles that can lessen injury risk by spotting typical manual handling dangers.
The course covers:
- Introduction to Manual Handling
- Identifying Manual Handling Hazards
- Conducting Risk Assessments
- Implementing Controls and Minimising Injury Risk
- Relevant Laws and Regulations
CIEH Serving the Allergic and Food Intolerant Customer
(Online, distance Learning)
The “Serving the Allergic and Food Intolerant Customer” e-Learning course is an essential guide for anyone involved in food preparation, including volunteers working in food banks or community cafes. This course helps learners understand allergies and their causes, food labels with an ingredients list, warnings on packed food, and preparing and serving non-packed food.
Course module topics include:
- Allergy awareness
- Understanding pre-packed food labels
- Serving non-packed food
- Allergy labelling – food prepacked for direct sale (PPDS)
CIEH Introduction to First Aid
(Online, distance Learning)
Suitable for a variety of candidates, this course provides learners with the skills and knowledge to deal with first aid situations in low-risk environment. Modules covered:
- Introduction to first aid
- First aid equipment
- First at a scene
- Fire prevention measures
- Unconscious casualties
- First aid incidents
- Treating minor
CIEH Slips Trips and Falls
(Online, distance Learning)
The Slips, Trips and Falls e-Learning course will alert staff to the dangers of slip and trip accidents and raise awareness to dangerous everyday hazards that can be avoided to create a safer environment.
Course module topics include:
- RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences) statistics for slips, trips and falls in the workplace
- The main regulations relevant to workplace safety
- Legal ‘punishments’ the HSE can enforce
- The five steps of a risk assessment
- Responsibilities in the workplace
CIEH Principles of Fire Safety Awareness
(Online, distance Learning)
The “Principles of Fire Safety Awareness” e-Learning course provides essential knowledge about fire safety, from precautionary measures to prevent fires and actions to take in the event of a fire.
This course offers an overview of the main causes and effects of fire in the workplace, organisation, and community halls. Learners will understand their role in preventing fire and the responsibilities of their community leaders, fire wardens, and other key staff.
This course emphasises that everyone has a responsibility to lessen the risk of fire and take every action to minimise injury and loss of life in the event of a fire.
This course can also offered face to face
Principles of HACCP (Hazard Analysis and Critical Control Point) Level 2
(Online, Distance Learning)
This course is ideal for organisation/ groups to learn how to manage food safety and implement a HACCP (Hazard Analysis and Critical Control Point) system in when working in a food business.
It will guide food operators on food safety management and provides controls that ensure a safe food environment that protects consumers and satisfies external scrutiny by inspectors.
Printable samples and blank forms will be provided for your organisation, and you will learn how to apply the 12 Step HACCP Codex Model.
You will also gain an understanding in the key terms, principles, and benefits of HACCP, as well as your legal obligations and the consequences of not complying with them.
CIEH Display Screen Equipment (DSE)
(Online, distance Learning)
If you regularly use display screens at your workstation, the Display Screen Equipment (DSE) e-Learning course is beneficial for you. This module covers various equipment, including televisions, personal computers, laptops, and tablet devices, along with the associated risks and hazards.
Completing this course ensures compliance with the Health and Safety (DSE) Regulations 1992.
Course module topics include:
- Definition of DSE
- Health hazards associated with DSE
- Regulations
- Assessing health risks
- Ergonomics
Register now
Control of Substances Hazardous to Health (COSHH) Level 2
(Online, Distance Learning)
Are you aware of the potential hazards in your workplace?
Do you know how to handle hazardous substances safely?
Join our COSHH (Control of Substances Hazardous to Health) Workshop and ensure a safer working environment for everyone!
This comprehensive e-learning training course is accredited by the Chartered Institute of Environmental Health, ensuring the highest standards of quality and compliance.
What You’ll Learn:
- Understanding COSHH regulations and their importance
- Identifying hazardous substances in your workplace
- Safe handling, storage, and disposal of hazardous substances
- Implementing effective control measures
- Emergency procedures and first aid for hazardous substance exposure
Past Courses
These are past courses, however if you are interested in these please get in touch!
- Highfield Level 2 Award in Food Allergen Awareness and Control in Catering (RQF)
- Chat GPT ( AI artificial intelligence app) online training workshop
- Making Grants Work with Justin Horton
- Food Safety Level 2
- Branding and Brand Story
- Risk Assessment
- Health & Safety at Work
- Suicide First Aid
- First Aid
- Menopause Awareness
- Stress Management
- Unlocking Memories: Object-Based Reminiscence and Memory Café Training
- Introduction to Canva
- Digital Engagement with Young People
- Power to the People
- PAT Testing
BE Community Enquiry Form >
BECommunity@monmouthshire.gov.uk
This project is funded by the UK government through the UK Shared Prosperity Fund.