Here you are able to log on using your personal details, account reference and online key. Under this self-serve area you can view your account details. There is also a range of other items you can do like update your contact information, switch to paperless billing and set up a direct debit.
Non-domestic rates are the way in which businesses and other occupiers of non-domestic property indirectly contribute towards the costs of local authority services.
Business rates (national non-domestic rates) are payable for most non-domestic properties; they are collected by the council, paid into a central pool and redistributed to local authorities to pay for services.
Rates payable are calculated by applying a ‘poundage’ or ‘multiplier’ to the rateable value. The multiplier is set annually by the Welsh Government, it was 47.3p for 2014/15; 48.2p for 2015/16; 48.6p for 2016/17; 49.9p for 2017/18, 51.4p for 2018/19, 52.6p for 2019/20 and 53.5p 2020/21 for 2021/2022, 53.5p
The Council receives many requests for information about business rates.
In order to reduce the number of enquiries it has been decided to publish the most commonly requested data on our website.
Please click on this link to our Open Data section.
2021/22 Information Leaflets
- Explanatory notes
- Retail, Leisure and Hospitality Rate Relief
- Police Precept Explained
- Finance leaflet 2020-21
Contact firstname.lastname@example.org for further information.