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Please Note

This is a shared service provided for both Torfaen and Monmouthshire residents



Claiming these benefits has been made easier, you can now claim:

Online

Our Benefit service is provided by Torfaen Borough Council. Please go to this page and select ‘Online Benefits Claim’ to see if you will be entitled or to make a claim for Housing Benefit or Council Tax Reduction

Phone

You can claim by phone on 0300 4563559. We will need your:

  • Name
  • Address
  • Contact number

We will then arrange to complete your claim with you by a personal interview at one of our community hubs.

In person

Call into one of our community hubs and make an appointment for a personal interview. If you have difficulty in getting to one of our offices or completing the form, contact us on 01495 766430 to arrange for us to visit you.

You can find out further information in our leaflets or by accessing the National Benefits Leaflets.

Monmouthshire County Council Switchboard Phone: 01633 644644

Torfaen County Bourough Council Switchboard Phone: 01495 762200

Email Monmouthshire Team: benefits@monmouthshire.gov.uk

Email Torfaen Team: benefitapplication@torfaen.gov.uk