We will be starting the process for shutting down our existing Planning System on 16th February because we are replacing this with a new software system called Idox Uniform. This will be more efficient and will help us process applications more quickly.
During this period:-
- * new applications will not be logged
- * consultations will not be sent out
- * decisions will not be issued.
We will continue to deal with applications in the pipeline and any enforcement cases.
The online facility to view applications will still be available and the planning team will be available to answer queries etc.
The new system should be up and running on 6th March 2018. We will then clear the backlog of work as quickly as possible, restart the consultations and issue any decisions outstanding. No decisions will be made without the normal consultation process taking place.
We apologise for any inconvenience this may cause.
If your query relates to a specific planning application, please contact the case officer directly. Contact numbers for the case officers can be found here.
Email and Phone:
You can use the contact numbers to get in touch with a member of the Planning team directly.
For queries on whether you need planning permission a Duty Planning Officer is available by telephone on 01633 644831 Monday-Friday 9am – 5pm (4.30pm on Friday)
For all other queries call 01633 644880
Contact us about a possible breach of planning
Monmouthshire County Council