Monmouthshire / Sir Fynwy

Pay your council tax

There are several different ways of paying your council tax.

You can make:

  • one payment
  • two equal payments
  • or spread the cost over ten or 12 months by way of instalments

Payment in full

Due to low interest rates, the discount for paying your council tax early and in full has been discontinued.

Payment in instalments

  • You may pay in two half yearly instalments in April and October, although you should advise the Council if you intend to pay in this way
  • the statutory scheme gives you the right to pay by ten instalments from April to January or twelve instalments

If you become liable for council tax later in the year, you may be entitled to fewer instalments.

Non-payment

The council is obliged to take recovery action on any instalments that are in arrears and will issue a reminder.

If it becomes necessary to issue a summons, costs will be incurred and you will lose the right to continue to pay by instalments during that financial year.

Further costs are incurred if collection is passed to a bailiff.


Methods of payment

To make a payment to the council, use one of the options below:

  • Pay online
  • By direct debit
  • By cash/cheque (by post)
  • By debit card or credit card
  • Automated telephone payment

Difficulties paying your council tax

Payments should be received on or before the due dates as indicated on your council tax bill. Your right to pay by instalments could be lost if reminder notices are issued for overdue payments. If it is necessary to issue a summons (for hearing at the Magistrates Court), the full balance will be payable and costs of £50.00 will be incurred.

If the summons is not paid in full, including the costs by the hearing date, the council will proceed with the case and request a liability order, adding a further cost of £20.00.

A liability order enables the council to take further action to recover the debt.

When we get a liability order, we will advise you by letter. When you receive that letter you should contact us immediately to discuss your situation and make an arrangement to pay the amount you owe.

You can contact us for advice at any time if you fall behind with your payments. If you have received a summons, you can make an arrangement for payment but you will still have to pay the summons costs. If not paid in full by the hearing date, we will still request the liability order from the Magistrates Court.

Before you contact us, it may help you to make a list of your income and outgoings and work out how much you can afford to repay each week or month.

What happens if I default on the arrangement?

If you get behind with the arrangement and we do not hear from you, we can collect the money you owe in one of the following ways:

  1. We can take the money from your wages
  2. We can take the money from your benefits
  3. We can use bailiffs

What happens if you pass my account to the bailiffs?

Once we have passed your account to the bailiffs, they will contact you. If you have any questions, you should contact the bailiffs.

The liability order allows the bailiff to remove goods from your property so we can sell them and use the money to pay the council tax you owe. In practice this will only happen in extreme cases, as the bailiff would rather come to an arrangement with you to clear the debt over a period of time.

Bailiff companies are entitled to levy fees and these will be payable to the bailiff in addition to the council tax charge and summons costs.

It is important that you contact us promptly if you are having difficulties with your payments so that we can provide advice and support.

Contact

Email: counciltax@monmouthshire.gov.uk

Phone: 0845 3723601

Address:

Council Tax
PO Box 106
Cil-y-coed
NP26 9AN

3 Responses

  1. ceejay2610 says:

    I wish to pay my mothers council tax payments via my account. Can you please email me a direct debit mandate to complete?
    Thanks

  2. Joanna Goodwin says:

    You can find a Direct Debit mandate form here: http://www.monmouthshire.gov.uk/wp-content/uploads/2013/06/dd_mandate.pdf

    For information about setting up your direct debit or for other payment options, please visit our Paying bills and fines page

  3. jont2047 says:

    Hi, Can we pay council Tax by standing order? If so what are your bank details?
    Many thanks

Leave a Reply

You must be logged in to post a comment.

What you're saying

webteam commented on Search, reserve, renew:

If you do not know your PIN number, please call your local library and they can tell you or set one up of your own choice. Continue reading 'Search, reserve, renew' >

philip53 commented on Potholes:

I have lived in Monmouth all my life and never have I seen such terrible road surface conditions in terms of potholes,uneven roads through recent repairs in all parts of the town for example; Rockfield Road,Drybridge street,Monnow street,St James Street through to St Johns Street,Priory Street,Dixton Road etc. I must also say that the calming ramps that have been put in place on the Watery Lane during the development of the new estate should now be partly if not all be removed as this is causing more damage to vehicles as the ramps are spaced far too close which will leave the council subject to claims for damages from the motorist and rightly so. Therefore I am requesting the council to review the conditions of the roads/highways listed within this email and prioritise for the removal or part removal of the calming ramps on the Watery Lane. Just recently my car was damaged through these calming ramps even at minimal speed, I might add.However, I have not placed a claim against the council on this occasion but I will if I continue to receive problems through sheer neglect from the highways division if these matters are not put right in all areas of the town.Our highways are a disgrace and there is no excuse for the lack of maintenance with all the billions pounds of revenue that is taken from the motorist year on year that roadways should never be in a position like they are now. Continue reading 'Potholes' >