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If you would like more information on making a claim contact our new claims team on 0800 028 2569 (Freephone) or 0300 456 3559 (free from mobiles). They will also be able to give an idea of whether you may qualify for one of these benefits. If you are unable to make a claim online we can arrange to complete a claim by personal interview in one of our Community Hubs, One Stop Shops or in your own home.


Alternatively you can make a claim online for Housing Benefit and Council Tax Reduction. Use the Benefits Calculator on our website to make an application.


Our website also contains more useful information on the Housing Benefit and Council Tax Reduction schemes and the claim process.


Please note- Monmouthshire’s Benefit Service is provided by Torfaen County Borough Council