What to do if you see someone sleeping rough

It is extremely important that you contact Monmouthshire County Council (MCC) Housing Options Team as soon as you are threatened with homelessness. The homelessness service is an emergency service. Before presenting yourself to MCC as homeless please look at other options and advice.

MCC’s Housing Options Office is open:
08:45 to 17:00 Monday to Thursday
08:45 to 16:30 Friday.

You can telephone MCC’s Housing Options Office during these times on 01633 644644 or you can email the Housing Options Team at: housingoptions@monmouthshire.gov.uk. If you have an emergency situation when the office is closed, you can call the out-of-hours emergency number on 01633 644644.

Please click on the link below to find out more.

Housing Options Team

Housing Support is a free service provided by Monmouthshire County Council for Residents of Monmouthshire who are having difficulties in keeping or finding a home. It does not matter what type of home that you live in, anyone living within Monmouthshire can apply for support.


Please click on the link below to find out more.

Housing Support