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Come and join the team

Customer Contact Information Officer

We are part of the Customer Service team for Monmouthshire County Council. We are highly driven, professional and dynamic, working on behalf of services across the whole council to provide end to end reports and resolutions for customers by telephone and through our digital chatbot “Monty.”

Our work is fast paced and responsive to our council’s and communities’ needs.

If this tweaks your interest we want to hear from you.


Grade: Band E, SCP 14 £27,334 – £29,269 (pro rata)

Hours: 18 per week (not suitable for job share)

Location: Chepstow Community Hub

Closing Date: 26/07/2024 12:00 pm

Temporary: No

DBS Check: No