Monmouthshire County Council is introducing a

new “Request & Collect” service for library books. 

Customers can browse the on-line catalogue and

then use the My Monmouthshire App to tell us the

types of books they would like and reserve a time

to collect them.  

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Collections will be available from Caldicot,

Chepstow, Gilwern Monmouth and Usk

Community Hubs.

Four Steps to Accessing your Library Service:


1 Think about what types of books you want, you can use our online catalogue for inspiration. The form will ask you what your favourite genres are, alongside a comment box for you to request any specific books or authors. This will help us select the best books for you. (Please note due to availability we cannot guarantee any specific books). If you are booking for yourself we will choose up to 5 books for you. However, if you are booking for more than one person, each person will receive 3 books each (up to 4 people).


2 Choose which site you would like to collect from. The opening hours are as follows:

Chepstow: Slots available between 10am – 4pm on Tuesdays and Thursdays. From the week commencing 27th July slot will also be available on Mondays, 10am-4pm.

Monmouth: Slots available between 11:30am – 6:30pm on Tuesdays, between 10am – 4pm on Fridays and from the week commencing 27th July 2020 between 9am-1pm on Saturdays.

Also, from the week commencing 27th July 2020:

Caldicot: Slots available between 10am-4pm on Wednesdays

Gilwern: Slots available between 10:00am-12:00pm on Mondays

Usk: Slots available between 10am-4pm on Wednesdays


Work at the refurbished Town Hall in Cross Street means that the service will be unavailable in Abergavenny though the council looks forward to opening its new facility in the future.  Meanwhile, the town’s residents can visit and use any of the council’s community hubs to return and collect new books.


3 Book a time slot using our online form (Linked below) or to book via the telephone please contact our contact centre on 01633 644 644


4 Collect your books at your allotted time and date and enjoy!


Please click on the relevant box below to be taken to the booking form. You will need to be a member of the library to use this service, if you are not already registered CLICK HERE to join now.