We support people to stay independent and maintain choice and control over their lives. We will work with you to identify what matters to you, looking with you at your choices among the range of options that are available. The aim is to support you to maintain a good quality of life, or help you find other people who might be able to help.

In Wales, a law was passed that aims to maintain and improve the wellbeing of people in need. This is known as the Social Services (Wales) Bill 2012. The way we work is guided by this law. We aim to:

  • Listen to what is important to you
  • Communicate clearly with you
  • Work with you and bring together only those people who can help you to live your own life
  • Be sensitive to where we listen to you
  • Work with you to find solutions to any difficulties you might be experiencing
  • Actively engage with our local communities to develop opportunities to help people to strengthen their support networks
  • Use our resources as creatively and flexibly as possible.

Who might want to get in touch with us?

If you are an adult (over 18 years) who has:

  • A short or long term health condition
  • A physical disability
  • A learning disability
  • Mental health needs
  • An autistic spectrum condition
  • Or if you are a carer

we will work with you to understand what matters to you, and whether you are eligible for social care support. If you qualify for support, you will have a financial assessment to see if you need to pay toward the cost.

How to contact us

Please contact our FISH (Finding individual Solutions Here) duty lines:

Monmouth/Usk/Raglan – 01600773041
Abergavenny – 01873 735885
Chepstow/Caldicot – 01291 635666