Opening times
Contact Centre & County Hall
Phone: 01633 644644
Contact Centre – Operating times
| Wednesday 24 Decemeber | OPEN (09:00 – 15:00) |
| Thursday 25 December – Monday 29 December | CLOSED |
| Tuesday 30 December | OPEN (09:00 – 17:00) |
| Wednesday 31 December | OPEN (09:00 – 15:00) |
| Thursday 1 January 2026 | CLOSED |
| Friday 2 January | OPEN (09:00 – 16:30) |
County Hall, Usk – Opening times
| Wednesday 24 December | OPEN (early close at 12pm) |
| Thursday 25 December 2025 to Thursday 1 January 2026 | CLOSED |
| Friday 2 January | OPEN (usual hours) |
| Only In an emergency, please call our out of hours emergency phone number 0300 123 1055 – during hours the Contact Centre is not open. |
Hubs and Libraries
Caldicot Hub
| Wednesday 24 December | OPEN (09:00 – 13:00) |
| Thursday 25 – Monday 29 December | CLOSED |
| Tuesday 30 December | OPEN (09:00 – 17:00) |
| Wednesday 31 December | OPEN (09:00 – 13:00) |
| Thursday 1 January 2026 | CLOSED |
| Friday 2 January | OPEN (Regular hours) |
Chepstow Hub
| Wednesday 24 December | OPEN (09:00 – 13:00) |
| Thursday 25 – Monday 29 December | CLOSED |
| Tuesday 30 December | OPEN (09:00 – 17:00) |
| Wednesday 31 December | OPEN (09:00 – 13:00) |
| Thursday 1 January 2026 | CLOSED |
| Friday 2 January | OPEN (Regular hours) |
Usk Hub
| Wednesday 24 December – Tuesday 30 December | CLOSED |
| Wednesday 31 December | OPEN (09:00 – 13:00) |
| Thursday 1 – Friday 2 January 2026 | CLOSED |
| Saturday 3 January | OPEN (Regular hours) |
Monmouth Hub
| Wednesday 24 December | OPEN (8.45 – 13:00) |
| Thursday 25 December – Monday 29 December | CLOSED |
| Tuesday 30 December | OPEN (8.45 – 13:00) & (14:00 – 18:00) |
| Wednesday 31 December | OPEN (8.45 – 13:00) |
| Thursday 1 January 2026 | CLOSED |
| Friday 2 January | OPEN (Regular Hours) |
Abergavenny Hub
| Wednesday 24 December | OPEN (09:00 – 13:00) |
| Thursday 25 – Monday 29 December | CLOSED |
| Tuesday 30 December | OPEN (9:00 – 13:00) & (14:00 – 17:00) |
| Wednesday 31 December | OPEN (09:00 – 13:00) |
| Thursday 1 January 2026 | CLOSED |
| Friday 2 January | OPEN (Regular hours) |
Gilwern Hub
| Wednesday 24 December | OPEN (10:00 – 13:00) |
| Thursday 25 December 2025 – Thursday 1 January 2026 | CLOSED |
| Friday 2 January | OPEN (Regular hours) |
ReUse Shops
Llanfoist ReUse Shop
| Tuesday 16 December | OPEN (closes at 3pm) |
| Wednesday 17 December 2025 – Monday 12 January 2026 | CLOSED |
| Tuesday 13 January | OPEN (opens at 10am) |
Five Lanes ReUse Shop
| Wednesday 17 December | OPEN (closes at 3pm) |
| Thursday 18 December 2025 – Tuesday 13 January 2026 | CLOSED |
| Wednesday 14 January | OPEN (opens at 10am) |
Service Changes
Recycling and Waste collections
You can check your collection days here: http://maps.monmouthshire.gov.uk/
Monmouthshire recycling and waste collections will take place over the Christmas and New Year period. However if you normal collection day falls on the following days there will be a change of service for you:
- Thursday 25 December
- Friday 26 December
- Thursday 1 January 2026
- Friday 2 January 2026
Please click the heading below for more information.
Collection day changes
| Normal collection day | Collection day changed to |
| Thursday 25 December | Saturday 27 December |
| Friday 26 December | Sunday 28 December |
| Thursday 1 January 2026 | Friday 2 January 2026 |
| Friday 2 January | Saturday 3 January |
| The Recycling Centres will be open on Christmas Eve between 8:00 and 14:00, after which they will remain closed until 27 December. They will then close on New Year’s Day. You must be booked in. |
Transport
Please check Transport for Wales website for all the latest transport updates and service changes over the bank holiday period.
Or check local operator sites:
Newport Bus – Service Updates
Stagecoach – Blaenau and Abergavenny