What are our aims?
What are our aims?
To offer support to children and their families to help them through difficult periods in their lives.
For children to remain with their families wherever possible. However, when children need care or protection which cannot be given by a parent, we may consider supporting children in another family, or in residential care.
To work with you to plan better services.
We will do this by:-
- Identifying, through our assessment process, the children in most need and targeting our services towards them.
- Focusing our work around the protection and welfare of the child to make sure that their best interests always comes first
- Treating all children, young people, parents and carers as individuals with their own needs when completing an assessment for services.
- Always taking into account the views and experiences of the child when important decisions are being made about them.
- Working in partnership with young people, parents, carers and other agencies.
- Using shared written Care Plans to promote openness and honesty about our role and purpose.
- Making sure that everyone has the same rights to accessing and receiving services.
- By responding to complaints if you are not satisfied, and to compliments when you are pleased with the receive.