Document Downloads: Health and social care

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Public Information

Public Information Leaflets

Direct Payments (PDF 99.93 KB)
Children's Signpost to Services (PDF 386.24 KB)
How to be Heard Complaints and Compliments (PDF 217.53 KB)
Community Occupational Therapy Service (PDF 134.15 KB)
Mental Capacity Act - Making Decisions (PDF 47.72 KB)
Careline (PDF 642.1 KB)
Are you getting your full Benefits (PDF 192.49 KB)
Considering a Care Home (PDF 163.05 KB)
Mental Capacity Act - Information for Families & Carers (PDF 79.53 KB)
Mental Capacity Act - Information for Service Users (PDF 72.49 KB)
Paying for Supporting People (PDF 130.91 KB)
Services for Mental & Emotional Wellbeing (PDF 357.44 KB)
Supporting People Allowable Activities (PDF 810.56 KB)
Adoption Support Services (PDF 993.76 KB)
Social Services Emergency Out of Hours Service (PDF 321.47 KB)
Listen to Me for Children and Young People (PDF 4.6 MB)
Paying for Community Care Services Financial Rates Supplement (PDF 14.23 KB)
Paying for Care Homes Financial Rates Supplement (PDF 13.81 KB)

Older People Strategy

Monmouthshire County Council Strategy for Older People

Older People Strategy (PDF 1.08 MB)

Carers Strategy

Monmouthshire's Carers Strategy

Carers Strategy (PDF 117.11 KB)

Health Alliance

Health Alliance partnership

Health, Social Care and Well Being Strategy (PDF 1.53 MB)
Health Alliance Executive Summary (PDF 118.23 KB)
Health Alliance Summary - WELSH (PDF 168.98 KB)

Children with Disability Information.

Directory of services for parents of Children with Disabilities

Directory of services for parents of children with a disability. (DOC 40 KB)

Are we able to help you

Leaflet describing the assessment process

Are we able to help you (PDF 136.75 KB)

Health Alliance documents

Strategy documents

Health, Social Care & Well-being Strategy 2008-11 (PDF 1.53 MB)
Executive Summary 2008-11 - Welsh (PDF 168.98 KB)
Executive Summary 2008-11 (PDF 118.23 KB)
Needs Assessment (DOC 83 KB)

Protection of Vulnerable Adults

Protection of Vulnerable Adults Policy and Procedure.
Telephone: 01873 735492

SEW Protection of Vulnerable Adults Policy and Procedure 2003 (PDF 1.7 MB)
Protecting yourself from abuse (PDF 477.93 KB)
Someone has made an allegation against me? (PDF 561.88 KB)
Allegations 2 (PDF 539.99 KB)
About the Protection of Adults (PDF 635.78 KB)
What to do if you have been abused (PDF 437.17 KB)
Policy and Procedures (DOC 4.57 MB)
Polisi a Gweithdrefnau Interim Cymru ar gyfer Amddiffyn Oedolion Hawdd eu Niweidio rhag cael eu Cam-drin (DOC 5.87 MB)
Wales Interim Policy and Procedures (DOC 2.88 MB)

Year 1 Monitoring Report

Year 1 HSC&WB Strategy Monitoring Report

Year 1 Monitoring Report (PDF 128.45 KB)

Report Card Year 1

Year 1 Report Card

Report Card Year 1 (PDF 452.94 KB)

Monty's Third Wellbeing Activity Grant 2010-11

Application form for Health Challenge Monmouthshire's Wellbeing Activity Grant 2010-11

Monty's Third Wellbeing Activity Grant 2010-11 (PDF 174.26 KB)

Report of the Director of Social Services

The annual report of the Director of Social Services is published annually to account for our performance and set priorities for improvement. It is made up of an overview report and 3 other reports.

Organisational Capacity Overview 2009-10 (PDF 33.16 KB)
Report of the Director of Social Services (PDF 332.54 KB)
Childrens Services Overview 2009-10 (PDF 65.96 KB)
Adult Services Overview 2009-10 (PDF 89.19 KB)
Report of the Director of Social Services 2011 (PDF 594.13 KB)
Children's Services Overview 2010-11 (PDF 329.16 KB)
Adult Services Overview 2010-11 (PDF 301.23 KB)
Improving Social Care 2011 Consultation Responses (PDF 200.8 KB)
Improving Social Care 2011- Executive Summary (PDF 396.85 KB)
Organisational Capacity Overview 2010-11 (PDF 129.34 KB)

Social Services Quality Assurance Framework

The Social Services Quality Assurance Framework brings together a range of evidence about how well social services are doing. This ranges from service user satisfaction to telephone response times.

Quality Assurance Framework (PDF 51.03 KB)

Year 2 Monitoring Report

Health, Social Care & Wellbeing Monitoring Report, Year 2

Year 2 Monitoring Report (PDF 153.37 KB)

Report Card Year 2

Report Card Year 2 (PDF 585.11 KB)

Phase 2 Older People's Strategy

Phase 2 Older People's Strategy 2008-11

Phase 2 Older People's Strategy (PDF 1.73 MB)

Carers Information

Information for carers

Carers Assessment Leaflet (PDF 270.74 KB)
Carers Handbook (PDF 836.51 KB)

Complaints, Comments and Compliments for Social Care and Health

Complaints, comments and compliments information leaflets for Social and Housing Services

An Easy Guide to Complaints Leaflet (PDF 143.56 KB)
Listen to Me Children's Complaints Leaflet (PDF 4.6 MB)
How to be Heard Complaints, Comments and Compliments Leaflet (PDF 152.88 KB)
Monmouthshire Social Services Complaints Policy and Procedure April 2006 (PDF 268.61 KB)

Monmouthshire Care Homes

Accredited list of Providers of Residential and Nursing Care Homes

Monmouthshire Care Homes (DOC 181.5 KB)

Survey Questionnaire

Survey Questionnaire (DOC 53 KB)

Policy and Partnership Consultations

Here you will find consultation documents for various partnerships.

Policy and Partnership Consultations (PDF 468.02 KB)

draft Joint Plans

draft Joint Children & Young People's Plan, Community Safety Plan and Health, Social Care and Well-being Strategy 2011-2014

draft Joint Plans (PDF 468.02 KB)

Executive Summary of Child A

Monmouthshire’s Local Safeguarding Children Board has completed a Serious Case Review into the death of “Child A” in Monmouthshire on 20th November 2010.