This could be calling into a One Stop Shop or telephoning or writing to the Council, by using the Internet, digital TV or a kiosk located in the high street.

This statement was written by Monmouthshire County Council and submitted to the National Assembly for Wales in the May of 2002. It outlines the Council's vision for providing services to citizens in the forthcoming years and identifies key milestones.
 
Monmouthshire's current position in relation to electronic service delivery is assessed in the statement. Projects that are already underway that will contribute to electronic service delivery are referenced and new projects that will need to be undertaken are identified. The challenges, issues, risks and costs are also acknowledged.

The Council is currently working on a successor document for 2004 and this will be posted on our website as soon as it is available. This statement will update and map our progress towards meeting our electronic service delivery objectives and targets.

Implementing Electronic Government Statement