One Stop Shops mean that help with accessing all Council services is available from one central point in each of our main towns - Abergavenny, Caldicot, Chepstow and Monmouth.
You can call into any One Stop Shop in person to talk to a highly trained customer adviser. If you prefer, you can telephone or email us.
For all enquiries, we'll do the following:
- sort problems out for you
- provide you with the forms you need and help you fill them out
- chase up council departments for you
- tell you how long you can expect to wait for an answer
In other words, the One Stop Shops will do whatever is needed to improve your contact with the Council and your access to services.
You can even make an appointment to talk to specific Council officers, e.g. planning officers, and representatives of other organisations. (see One Stop Shop Surgeries located on this page)
Green sacks for recycling can now be obtained from the following retail outlets -
Abergavenny
Richard of Abergavenny, 46-48 Frogmore Street, Abergavenny. Tel No: - 01873 852466
Caldicot
Washbournes Home Hardware Ltd, 37-43 Newport Road, Caldicot, NP26 4XB Manager - Mr Nigel Harris, Telephone No: - 01291 426760, Fax No 01291 430667 E-mail address nigel@washbournes.co.uk.
Chepstow
Brian’s Hardware, The Mall, Thomas Street, Chepstow, NP6 15DH Proprietor B W Compton Telephone No: - 01291 621802Monmouth
Handyman House Ltd, 119-121 Monnow Street, Monmouth NP25 3EG Tel No: - 01600 715655