What type of defects should I report ?

• Potholes - either in the road or on the footway
• Footway Trips & Rocking paving flags
• Missing covers off drains & manholes
• Obstructions of the footway
• Damaged or missing fences and barriers
• Walls that look in danger of collapsing
• Overgrown verges, hedges & trees
• Spillages particularly oil or petrol

How do I report highway defects ?
Contact your One-Stop-Shop

What Information do I need to pass on ?

• Street name and area
• Location on street i.e. is it near a house number or a road junction
• Highway component affected - road, pavement, fence etc.
• Type and severity of the defect e.g. pothole, 4 inches deep
• Your name and contact number
• Whether you need to be kept informed or not

What happens next ?
Reports of Highway defects are passed on to our Highway Inspectors who will :

• visit the site
• determine whether the defect is the Authority's responsibility
• assess the defect for severity
• decide upon an appropriate course of action